IT Support West Cumbria, Computer Repair & AI Services
Helping homes and small businesses throughout West Cumbria – including Workington, Whitehaven, Maryport, Cockermouth, Wigton and surrounding towns & villages such as Allonby, Dearham, Flimby, Aspatria, Silloth, Broughton Moor, Great Clifton, Seaton, Distington, Egremont, Cleator Moor, St Bees, Frizington, Arlecdon, Bigrigg, Lowca, Parton, Harrington, Brigham, Bridekirk, Dovenby, Gilcrux, Bothel, Blennerhasset and many more – stay secure, updated and running smoothly. 22+ years local experience.
Fast remote support UK-wide. Professional onsite callouts covering the whole of West Cumbria and its villages. All work booked in advance — calm, straightforward service.
IT support without the drama.
Remote support worldwide. Onsite callouts across West Cumbria.
Clear scope, plain English, no fuss.
Support hours: Mon–Fri 9:00–16:00
Services
Remote support or onsite callouts — booked through the diary.
Best for most problems. Faster, cheaper, no travel time.
- Booked via diary
- Fixes, setup, advice
- Home & business
Hardware, Wi-Fi, printers, cabling, or when remote won’t do.
- Across West Cumbria
- Home & business
- Booked visits
Larger jobs with clear scope, timescales and a fixed quote.
- Upgrades / rebuilds
- New setups
- White label computer support for your customers
- Quoted separately
AI Automation Services (Built By Cartcom)
We are builders of practical AI solutions for sole traders and small businesses that need more time back in the day.
Calls answered day and night so you stop missing leads while you are on jobs.
- 24 hours a day, 7 days a week answering
- Caller details captured clearly
- Professional first response
Appointments are added to your diary automatically with less back-and-forth scheduling.
- Booking flow matched to your business
- Less admin and fewer interruptions
- Summaries sent after calls
Answer a short set of questions and send it to us for your recommended setup.
- 2-minute small business questionnaire
- Email or WhatsApp submission
- Cumbria-first, available worldwide
Peace of Mind IT – From Just £10/month
Stop worrying about viruses, crashes and surprise repair bills.
Our straightforward monthly plans keep everything secure, updated and running smoothly — so you can get on with your day.
Security Watch
- Managed Security (keeps threats out)
- Patch monitoring + instant email alerts on issues
- Basic realtime alerts (disk & performance)
- Support: pay-as-you-go
Great starting point for simple, hands-off protection.
Paid by Direct Debit.
HomeCare
- Managed Security & patching (stronger defence)
- Instant email alerts on security/performance issues
- Advanced realtime alerts (disk & performance)
- Annual PC health check
- Discounted support sessions
Perfect upgrade for more reliable ongoing care.
Paid by Direct Debit.
Secure + Maintain
Includes a Free Remote Support session to set up the service (health check + cleanup + remote setup). Free only if the computer is working with no existing problems.
- Full Managed Security & patching (maximum defence)
- Remote support included (reasonable use, Mon–Fri 9–4)
- Priority over pay-as-you-go bookings
- Advanced scripting tools for better management
- New tools we will deploy to you when they become available
- Cloud backup monitoring (+ £10/mo if required)
- Free remote setup + health check & cleanup
Paid by Direct Debit.
Customer reviews
Real feedback is available on our dedicated reviews page.
Open reviews pageContact
Book online for the fastest response. For anything else, message or email first:
- Contact page: https://cartcom.co.uk/contact
- WhatsApp: Message us
- Phone (last option): 01900 838001 / 01946 758138
- Support hours: Mon–Fri 9:00–16:00